Privacy Policy

1. Company Information

CV.run is operated by:

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account or create a CV, we collect:

• Name and contact information (email address, phone number)
• Professional information (work history, education, skills)
• CV content and documents you create
• Account credentials
• Payment information (processed securely through our payment providers)

2.2 Information Automatically Collected

When you use our services, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used, time spent)
• Log data and analytics information

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: To provide our CV building services to you
• Legitimate Interests: To improve our services, prevent fraud, and ensure security
• Consent: For marketing communications (which you can opt out of at any time)
• Legal Obligations: To comply with applicable laws and regulations

4. How We Use Your Information

We use your information to:

• Provide and maintain our CV building services
• Process your transactions and manage your account
• Send service-related communications
• Improve and personalise your experience
• Provide customer support
• Protect against fraud and abuse
• Comply with legal obligations
• Send marketing communications (with your consent)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third parties who help us operate our services (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account Data: Retained while your account is active and for 2 years after closure
• CV Data: Retained while your account is active unless you delete it
• Transaction Records: Retained for 6 years for tax and accounting purposes
• Marketing Data: Retained until you unsubscribe

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limited processing of your data
• Portability: Receive your data in a machine-readable format
• Object: Object to certain types of processing
• Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us at [email protected].

9. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. When we do so, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the UK ICO
• Adequacy decisions
• Your explicit consent

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware of such collection, we will delete the information immediately.

11. Cookies and Tracking

We currently do not use cookies on our website. If this changes in the future, we will update this policy and seek appropriate consent where required.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: